Update: November 9th, 2010: Consumer Reports gave the Orbit Baby Infant Car Seat G2 an overall Good Rating in their recently updated infant car seat ratings. Based on our real-world safety record, independent testing record, and federal governmental confirmation, we have always stood behind the safety of all of our infant car seats, and are glad that this magazine’s rating now reflects our position. Some of the updates to the generation-two product include improved labeling and instructions, and compliance with certification standards in additional regions, including Canada. We are proud to offer the first US/Canadian cross-border approved infant car seat in the car seat industry, to provide additional convenience for parents during travel. To learn more about the Infant Car Seat G2 (sold together with the Stroller Travel System G2 package, or separately with the Car Seat Base G2), click here.
Update: May 25th, 2010: Consumer Reports’ review was of our generation-one Infant Car Seat, which is no longer available for sale. Owners of this discontinued product should use it with complete confidence, and we hope that all the information below addresses any potential concerns. After years of engineering development work, we were proud to launch our G2 (generation-two) Infant Car Seat in early 2010. For parents interested in this new product or our new Stroller Travel System G2, we would like to clarify that the Consumer Reports review referenced below does not apply.
Update October 26th, 2009: We had promised that we would update you on the situation with Consumer Reports' testing of the Orbit Baby Infant Car Seat. We are pleased to let you know that the National Highway Traffic Safety Administration (NHTSA) has sent Consumers Union (the publisher of Consumer Reports) a letter officially stating that no further inquiry is necessary because our product meets all federal safety standards.
Though Consumer Reports has repeatedly tried to raise what they felt were safety concerns with our Infant Car Seat, their concerns have been refuted by every subsequent test and piece of research conducted by regulatory agencies and independent labs. (You can read more about our past statements, and learn more about how Consumers Union improperly conducted its simulated compliance testing below.)
We have always tried to put the concerns and safety of our consumers first, and have tried to do our utmost to research this issue independently as well as cooperate with NHTSA at every turn. Even though NHTSA has directly told Consumers Union that the inquiry into Orbit Baby's Infant Car Seat safety is concluded, Consumer Reports maintains its assessment that this seat poses a safety risk. We believe that Consumer Reports' decision unnecessarily confuses parents, and believe that they should reconsider their recommendations.
As an Orbit Baby parent, please continue to take advantage of these helpful resources on our website to ensure that you, as well as the caregivers for your children, are educated on proper car seat usage.
Thank you once again for your support of Orbit Baby.
Joseph, Bryan, and The Orbit Team
Learn more about car seat safety: