Customer Testimonials

Travel Story Contest

Click to read testimonials and anecdotes from real parents using Orbit Baby ...

Parents were asked to describe how Orbit Baby products help them travel with their families, and we were overwhelmed by your great stories and anecdotes. Click here to read the winning entries from our Travel Story Contest.

After-Impact Car Seat Stories

Stories from real Orbit Baby parents

Natasha R.

of Portland, OR

"I just want to thank you for designing such a wonderful product. Before my baby was born, I researched a lot of car seat-bassinette-stroller systems available on the market. Being a hand therapist by training, and married to a physical therapist, I was quite aware of the challenges many new parents have handling their babies: from bad backs, strained necks, to sore elbows and hands. So when I first saw the Orbit Baby product, I immediately saw the advantages it offered in body mechanics. And there was no other product that compared to the Orbit ...

"I just want to thank you for designing such a wonderful product. Before my baby was born, I researched a lot of car seat-bassinette-stroller systems available on the market. Being a hand therapist by training, and married to a physical therapist, I was quite aware of the challenges many new parents have handling their babies: from bad backs, strained necks, to sore elbows and hands. So when I first saw the Orbit Baby product, I immediately saw the advantages it offered in body mechanics. And there was no other product that compared to the Orbit Baby. The beautiful color (I chose the brown, but the black looks just as nice), the sleek design, the pleasantness of the fabric & materials, and the ergonomics of the seat, the handles and the fold-up mechanism--all of these features continue to amaze us with each use. I cannot tell you how many people asked me in the airport or on the street about the stroller. And every time I talk about it to strangers, I feel lucky to have the Orbit Baby for our baby girl. A parent always wants the best for their child. So I feel like I am on the right track thanks to you guys."

Kyla V.

of Chicago, IL

“We’re constantly traveling, and Orbit Baby really does make the ultimate travel system – our daughter is 9 months old, and we’ve already been on over 40 plane trips with her using the Stroller Travel System.”

Iain S., D.C.

of Scottsdale, AZ

"From an ergonomic/biomechanic/chiropractic view point, this design is absolutely brilliant! I am a Chiropractor and am constantly stressing to my patients how important proper posture and biomechanics are for injury prevention. Your design enables a parent to hold the car seat closer to their center of mass, which reduces the overall stress load on the spine. This is extremely important when putting the car seat into the back seat of a car, where space may be limited and cause a parent to perform any number of contortions to complete. The further away a load is ...

"From an ergonomic/biomechanic/chiropractic view point, this design is absolutely brilliant! I am a Chiropractor and am constantly stressing to my patients how important proper posture and biomechanics are for injury prevention. Your design enables a parent to hold the car seat closer to their center of mass, which reduces the overall stress load on the spine. This is extremely important when putting the car seat into the back seat of a car, where space may be limited and cause a parent to perform any number of contortions to complete. The further away a load is carried from a persons’ center of mass, the greater the stress placed on the spine (primarily the lower back) and the more likely it is to result in an injury. Furthermore, traditional car seats must be placed into or removed from a car sideways. This means that the parent has to lift and hold a load with their arms extended to their sides. This position places a great deal of stress on the shoulder joints and muscles, especially the rotator cuff muscles. These smaller shoulder stabilizing muscles are very commonly and easily injured. I’m sure many of your customers really appreciate the insight and research that was placed into designing your product. What they may not fully appreciate is the fact that your design, while being much easier to handle and use, also goes a long way to prevent them from injuring themselves."

David

of Bend, OR

“The Orbit Baby system is one of the best designed and functional products that I own. I could honestly not do without it- it makes your life so much easier due to its functional and well thought out design. As with most, if not all, baby products, when deciding to purchase them, you have little information and really do not know what works because you don't have the baby yet. You are filled with fear, joy and anticipation of the arrival of your little one. You don’t know what you need and what product will ...

“The Orbit Baby system is one of the best designed and functional products that I own. I could honestly not do without it- it makes your life so much easier due to its functional and well thought out design. As with most, if not all, baby products, when deciding to purchase them, you have little information and really do not know what works because you don't have the baby yet. You are filled with fear, joy and anticipation of the arrival of your little one. You don’t know what you need and what product will serve your needs best. When purchasing a stroller/car seat, just buy the Orbit Baby and you will purchase one of the best products you will ever own. My wife and I are extremely happy and satisfied with our Orbit Baby. It is a superlative product by reason of its ergonomic, functional and well thought out design. Simply put, in a world of too much gear, it is a must have- can't do without piece of baby gear. It is a fantastic product that is easy to use and really saves your back. It makes getting the car seat into the car without having to strain your back a breeze and allows you to rotate it in the car as you place the baby in the seat. Also the stroller is well designed and easy to operate in an airport or with your hands full with a simple twist of your wrist. Really ingenious. Also the best part is that the system allows you to transfer the whole seat to the stroller without having to wake the baby, take her out of the car seat and put her in the Stroller. The product is extremely well designed and functional. Though a bit more pricey than other products, it is worth every cent and we love it. Also the customer service at orbit has been great and responsive."

Jessica Alba

model/actress and mother of Honor

"Orbit is my favorite. You can use it as a car seat and a stroller so you never have to take the baby out. Then when the baby gets bigger you can put a toddler seat in. It's also eco-friendly." - FitPregnancy.com

Tori Spelling

actress and mother of two, star of her family's own reality show

"The Orbit Stroller. It's the best thing since sliced bread, because it's so functional. It turns 360˚, it's portable, and as a car seat it's very secure in the car." - when asked by People.com to list her infant and child essentials.

Leslie Venokur

co-founder of Big City Moms in New York City

"Samantha absolutely loves her Orbit - I think she'd rather sleep in her stroller than her crib! Thanks again!!"

Sofia Dickens

TV host of ChannelOne News

"As a national tv host and traveling speaker, I needed a stroller that could keep up with our crazy lifestyle. After 50 flights and 30 cities, Orbit Baby has proven to be the ideal stroller system from the shores of the Baltic Sea to the streets of Manhattan, the forests of Wyoming, and the beaches of Southern California. The Orbit Baby stroller system tops the list for my all-time favorite baby product... It has proven to be the most clever, stylish, and effortless stroller system on the market!"

Megan of Plymouth, MA

about Orbit's appearance on NBC's The Office

"I watched The Office last night and was crying it was so funny. Dwight exemplified why we purchased the Orbit in the first place. You will never need to place ads, Dwight proved to everyone that the Orbit is the safest and most durable stroller out there. And seeing Jan with the Rocker and Bassinet made me so jealous that I never got them. Maybe for the next baby."

Leigh Rawdon

CEO and co-founder of Tea Collection, mom of Adam

"My husband and I try hard not to fill our house with the typical plastic primary colored gear that comes along with having a baby. The Orbit allows us to reduce the number of pieces that we need because it functions as a stroller and a car seat. We love the rotating SmartHub - makes it so easy to get our baby in and out of the car and it makes it easy to sit at any table at a café because we can rotate him to face us. We also love the Cargo Pod ...

"My husband and I try hard not to fill our house with the typical plastic primary colored gear that comes along with having a baby. The Orbit allows us to reduce the number of pieces that we need because it functions as a stroller and a car seat. We love the rotating SmartHub - makes it so easy to get our baby in and out of the car and it makes it easy to sit at any table at a café because we can rotate him to face us. We also love the Cargo Pod - and I am finding that I am using it as our only diaper bag - it is easily accessible from the stroller and so easy to take anywhere. From city streets, walks in the suburbs, restaurants, traveling in the car, and negotiating through airports, we haven't found a time or place that the Orbit isn't perfect."

Explorer Richard C. Wiese

columnist & host of World Explorer adventure documentaries and the BBC’s Hell ...

"The lighter frame and maneuverability makes me feel like I am driving a European sports car versus a Hummer."

Sean Patrick Thomas

actor and father of two

"We really do love the system, and we get questions about it all the time and are happy to share what we know about the Orbit."

Melissa Joan Hart

model/actress, philanthropist, and mother of 2

"The Orbit system is incredible. It's not only sleek looking, but it is the most functional system out there. I love all the interchanging parts and the way you can swivel the baby around in the car seat and on the stroller base. This comes in very handy in tight restaurants when the baby is asleep and you don't want to take them out."

Emily

of Cumming, GA

"I'm reminded how wonderful the Orbit is when I see other women struggling to put their travel system stroller into the back of their SUV. They need the SUV just to carry those humongous things around!"

Randi & Boaz S.

of New York, parents of Mayer

"We find ourselves using the Orbit Baby stroller over our Bugaboo stroller - it's much easier to fold down, get in and out of cabs with impatient cab drivers and you can fit into restaurants with it. We get stopped every 3 blocks with people commenting how cool it looks, or asking us questions about it."

Jason T.

of San Francisco, CA

"We live in a town with a lot of cobble streets and rough terrain and pushing the stroller is always easy. We've also been traveling, and taking the Orbit with us has been a breeze. While we are out of town we rely on public transit & taxis to get around and bringing the Orbit has been great. "Aesthetically the Orbit rocks. It's been a great conversation starter in Old Town Alexandria, and here in SF we are seeing more and more of them on the streets."

Susan

of Chicago, IL

"I love how well constructed the pieces are and the obvious thought that went into the design from the soft interiors that are a wiz to keep clean, to the durable yet stylish exterior."

Jeanette

mother of 3

"It was a wonderful surprise to be provided with both great and knowledgeable help via phone and email. I will now have even better things to say about your company other than that I love the products. I can now also add that you have wonderful customer service."

Catalina and Peter

of Manhattan, parents of Flynn

"Every time someone even looks towards the stroller, my husband is making a full on demonstration as to how the seat attachment is also the car seat, and how the stroller itself folds ("Just one hand...see?"). We recently took it with us on a trip to South America (both Venezuela and Colombia), and I had actually bought a small fold up stroller thinking the Orbit would be too bulky to travel with. It turns out, I was smart in choosing to take the Orbit with me on our travels. While in South America, my parents ...

"Every time someone even looks towards the stroller, my husband is making a full on demonstration as to how the seat attachment is also the car seat, and how the stroller itself folds ("Just one hand...see?"). We recently took it with us on a trip to South America (both Venezuela and Colombia), and I had actually bought a small fold up stroller thinking the Orbit would be too bulky to travel with. It turns out, I was smart in choosing to take the Orbit with me on our travels. While in South America, my parents had borrowed a car seat that one) had no neck support and two) frankly, visually, it didn't convince me of its safety. We used the Orbit car seat without the base and boy was that a lifesaver."

Zuluaga's Family

Orlando, FL

"My baby is the biggest Orbit fan ever. He is really happy with this new Toddler Car Seat, and the comfort of it is just outstanding!!! You guys have the best product ever and the customer service behind this product makes Orbit the best of the best in the market. There's not a day when people do not ask about this stroller and of course we are more than happy to offer a free demo ;-) "Ranking from 1 to 10 (10 being the best): Product: 10. Customer Support: 10."

Sarah and Mike K.

of California

"The Orbit stroller was the ONLY stroller we found that fit into the trunk of our Mini Cooper without having to put the back seat down. "Some people gave us a hard time for spending so much, but a few minutes into the conversation they always admit that they were on their 2nd, 3rd, or even 4th (average priced) stroller, and their baby was just about one years old! - So, they spent MORE on their strollers AND struggled with each one. "We watched other parents spend over 30 minutes figuring out how to install ...

"The Orbit stroller was the ONLY stroller we found that fit into the trunk of our Mini Cooper without having to put the back seat down. "Some people gave us a hard time for spending so much, but a few minutes into the conversation they always admit that they were on their 2nd, 3rd, or even 4th (average priced) stroller, and their baby was just about one years old! - So, they spent MORE on their strollers AND struggled with each one. "We watched other parents spend over 30 minutes figuring out how to install a car seat base in their (or the grandparents) cars-with the Orbit it takes the most mechanically challenged person about 1 minute. "We love the swivel feature and use it all the time to keep the sun out of Ethan's eyes. The sunshade is also great for that. The diaper bag is the only diaper bag we use! The SERVICE at Orbit is superior to luxury car dealerships. Any problem you may have, they will help you quickly."

Desiree and Brian

of California, parents of 11-week old Dillon

"The Orbit Baby Stroller is the most functional of any stroller that I researched and "test drove." "Better than Bugaboo, Peg Perego, MacLaren, not just BETTER, the BEST. It is safe and secure for your little one - nice and "cozy wozy." The 360 degree spin feature makes getting in and out of the car a breeze and the one handed collapsible stroller feature makes life so much easier. As any parent can attest, the little things make such a difference, they make life so much easier, and the people at Orbit know this - ...

"The Orbit Baby Stroller is the most functional of any stroller that I researched and "test drove." "Better than Bugaboo, Peg Perego, MacLaren, not just BETTER, the BEST. It is safe and secure for your little one - nice and "cozy wozy." The 360 degree spin feature makes getting in and out of the car a breeze and the one handed collapsible stroller feature makes life so much easier. As any parent can attest, the little things make such a difference, they make life so much easier, and the people at Orbit know this - they designed this stroller with babies and parents-using-one-hand-most-of-the-time, in mind. "Everywhere I go, people comment on my stroller. Even people without children, okay? It is a serious head-turner. But the most serious thing about Orbit stroller is that it's safe and lightweight."

Pam and Paul C.

of California

"Our first child is due any day now, and today I took the car seat in to be inspected for proper installation. I thought you would get a kick out of my experience: "As the inspectors began to check everything out, they kept exclaiming how each tiny little feature totally fixed a common problem of other car seats. They joked about how they were always talking about what the perfect car seat design would be, and how this car seat even exceeded everything they had dreamt up. They really had nothing to say other than ...

"Our first child is due any day now, and today I took the car seat in to be inspected for proper installation. I thought you would get a kick out of my experience: "As the inspectors began to check everything out, they kept exclaiming how each tiny little feature totally fixed a common problem of other car seats. They joked about how they were always talking about what the perfect car seat design would be, and how this car seat even exceeded everything they had dreamt up. They really had nothing to say other than that it was perfectly installed, was the most secure car seat they had ever seen, and then ended up thanking me for teaching them about the Orbit. "It is a true testament to the engineering marvel that the Orbit is by how impressed the inspectors were with the product. Keep up the good work!"

Yukon and Haruko

parents of 3-month-old Taisuke, in California

"As first time parents, the amount of equipment a baby needs is a little daunting - especially on an outing. Luckily, we have been fortunate enough to start off parenthood with the Orbit Baby. The all in one system of car seat, stroller, and pod (which we have been using as a diaper bag) makes going out less complicated."

Christa Miller

star of TV show "Scrubs"

"Oh my goodness I love my Orbit Stroller!"

Abbe Murray-Cote

co-founder of Innies ‘n Outies, mom of Griffin Alexander

"The look, feel, quality and sense of pride owning and using the Orbit is fab, but by far, my favorite function is the swivel. The ability to rotate the infant seat is true genius and solves one of the simplest but most prevalent problem situations that parents find themselves in everyday."

Alonzo C.

of California, dad of Theo

Using the car seat in Kauai was a great experience. It was simple to secure with the car seat belt - so simple that we would take it in and out of the car all the time. This contrasted to the other couples who never took out their car seats, because they were so difficult to secure. What's more, in comparing our Orbit installation to theirs, I would have to say that the Orbit was much more secure. It had much less play and movement. The Orbit's installation, along with it's cocoon-like design, helped my ...

Using the car seat in Kauai was a great experience. It was simple to secure with the car seat belt - so simple that we would take it in and out of the car all the time. This contrasted to the other couples who never took out their car seats, because they were so difficult to secure. What's more, in comparing our Orbit installation to theirs, I would have to say that the Orbit was much more secure. It had much less play and movement. The Orbit's installation, along with it's cocoon-like design, helped my wife and me feel quite secure with Theo's car seat safety.