Register your product

We recommend that you always register your Orbit Baby products to stay updated on the latest safety and instructional information. Please register your product(s) before contacting our Customer Care team: US Customers | Canadian Customers

Customer Care
Contact Us

For a warranty claim or inquiry, please send us an email using the link below, which will be submitted to Alternatively, you can contact us by phone at 1-877-ORB-BABY (672-2229), from 9am-5pm PST, Monday through Friday.

Contact us via e-mail

Product Support

General Info
Top FAQ's
Installation Videos

Please take advantage of our Customer Care resources.

  • Stay updated on the latest safety information by registering your Orbit Baby products with us: US Customers | Canadian Customers
  • Browse our Frequently Asked Questions in the tab to the right.
  • Watch installation videos for our car seats and Helix Plus Upgrade Kit in the tab to the right.
  • Download manuals for all of our products by clicking on the tab to the right.
  • Buy Spare Parts on Orbit Baby's online store:
  • View our Product Warranty here.
  • Orbit Baby stands by the safety of our products: read our latest safety information here.